| Issue ID | 1157242 |
| Internal NHTSA # | 10682680 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C230 |
| Model Year | 2006 |
| File date | 24/11/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My car engine light came on in june of 2014. I took it to an independent repair company. They explained at that time that i may be dealing with a balance shaft issue. As the months progress, my engine light would come on and go off intermittently. The engine light eventually would not go off. I took it back to the repair shop and they confirm that it was a balance shaft issue and that it was a manufacturers problem. I called and emailed mercedes benz for assistance since it was not negligent on my part that this issue occurred. After making several phones and e-mailing the ceo, they told me that i would have to get it checked by a mercedes benz dealer to confirm the issue. I made the appointment with the mercedes benz dealer in december 2014 and they confirmed that it was a balance shaft issue and that it would cost around $5,000 to repair. I called mercedes benz back to request assistance and they explained that since the car had no recalls and that it was not a new car, they would pay 10% of the repair cost. I explained that i did not have the money to pay for the repairs and that i should not have to pay for the repairs since it is a manufacturers problem. To date , i am without a car to drive because i do not have the money to pay for the repairs. Any assistance that you can give in this matter is greatly appreciated. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HERMITAGE, TN |
| VIN pattern | WDBRF52H16FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |